Manage Model pricing for AI cost tracking

Last updated: May 2026

Short summary

Use "Model pricing" to manage platform-wide AI model prices for cost tracking across Proposaly AI actions.

When to use this feature

Use this feature when you need to:

• Review configured AI model pricing.
• Update pricing for Anthropic, OpenAI, or Google models.
• Check which models are priced, pending pricing, or disabled.
• Keep AI usage cost tracking aligned with provider pricing.

Step-by-step instructions

1. In the Business Portal, go to "Menu" → "Admin" → "Model pricing".

!Screenshot: Open Model pricing from Admin

2. Review the summary cards: "Configured models", "Priced", "Pricing pending", and "Disabled".

!Screenshot: Review Model Pricing Configuration

▶ Watch video: Review Model pricing

3. Find the provider card: "Anthropic", "OpenAI", or "Google".
4. Find the model row you want to update.
5. Open the model actions menu and select three dot button.
6. In the "Edit Pricing" dialog, update the pricing values for the model type.
7. Click "Save".
8. In the confirmation dialog, review: "Update pricing for [model name]? This change will affect cost tracking for all future AI actions using this model. The previous pricing will be logged in the change history."
9. Click Save price to confirm. The updated pricing appears on the model row.
   ▶ Watch video: Update model pricing

Notes & limitations

• Model pricing is platform-wide and is not configured per Company.
• Supported providers are "Anthropic", "OpenAI", and "Google".
• Pricing supports "LLM", "Image", and "Video" model types.
• Pricing changes affect future AI cost tracking only.
• Previous pricing is kept in the change history.
• If a model has no pricing configured, "No pricing set" appears.
• Missing pricing does not block AI actions. Costs are recorded as null until pricing is set.
• Previous AI usage records keep the pricing snapshot used at the time.

Troubleshooting

Q: I cannot find "Model pricing".

A: Make sure you are using "Menu" → "Admin" → "Model pricing". If it is not visible, your access may not include this Admin area.

Q: Why does a model show "No pricing set"?

A: That model does not have pricing configured. AI actions can still use the model, but cost tracking is recorded as null until pricing is added.

Q: Why is "Pricing pending" greater than 0?

A: At least one model does not have complete pricing configured.

Q: Why did old usage records not change after I updated pricing?

A: Pricing updates affect future AI actions. Existing usage records keep their original pricing snapshot.

Q: Why is the total cost null for a compound AI action?

A: If any sub-call cost is null, the total cost is also null.