Manage your Billing overview

Use the Billing overview to check your plan, next billing date, credit usage, payment method, and recent invoices. You can also update your card, manage billing info, and open invoice downloads from this page.

Open the Billing Overview

1. In the Business Portal, go to Menu → Billing → Overview.
2. Review the Summary cards at the top of the page.
3. Scroll to Payment method and Recent invoices for more details.

!Billing overview summary

What You Can See

In Summary, you can check:

• Current plan
• Next billing date
• Credits used this billing cycle
• Total paid last month

You can also see your current payment method and a list of recent invoices.

!Billing overview with admin tools

Update Billing Details

From the Billing overview, you can:

1. Click Change plan to start a plan change.
2. Click Update card to change your credit card.
3. Click Manage billing info to update billing details, including tax setup.
4. Click Contact us if you need billing help.

The Owner can also complete payment from the Business Portal Overview page.

Download Invoices

1. In Recent invoices, find the invoice you need.
2. Click Download in the Actions column.
3. Click View all invoices to open the full invoice list.

!Billing overview recent invoices

Common questions

Why did my credits disappear?

Credits do not roll over to the next billing cycle.

Why can’t I change my plan again?

You can change your plan once per billing cycle.

What happens if a payment fails?

Your premium access stays active during a 7-day grace period. If payment is still not completed after that, access is suspended until you pay.

Can I reactivate access after a failed payment?

Yes. Complete the payment manually, and access is reactivated immediately.